Your Questions, Answered

Frequently Asked Questions

What is your cancellation policy?
You may cancel your event with RC Legends up to 30 days in advance with no penalty. Orders cancelled 8-29 days in advance are subject to a 50% cancellation fee. Orders cancelled 7 days or less before the event are subject to a 100% cancellation fee. In the case of bad weather, you may reschedule your event up to 24 hours before your event. You may reschedule on any day that we have the equipment available up to 60 days in the future.

Is there a minimum rental?
Yes, there is a minimum rental of $1,500 of products. The $1,500 minimum does include delivery. (Dallas Metroplex)

How long are your rentals for?
Rental price is for up to 4-6 hours per event, with setup and teardown included.

How far in advance do I need to book my event?
Events can be booked in as little as four hours in advance to well over a year in advance. It is important to remember that the holiday month of December books quickly, so it is highly recommended that you book those events as early as possible.

What are my payment options?
Booking an event requires a signed contract and a 50% down payment. The balance of the payment is due on the day of the event. We can run your credit card on the day of the event, or you can pay with a check at the event itself.

How do I confirm my event?
Events are confirmed through a signed rental proposal and with a minimum 50% deposit of the total contract.

What areas do you serve?
While our typical service area covers the Dallas-Ft. Worth metroplex, we also do events in many areas outside of DFW. We have regular customers in Austin, San Antonio, and Oklahoma. No matter where you are, RC Legends will host an event you will always remember!

When do you deliver, set up, break down, and remove your equipment?
Delivery, set up, and tear down is scheduled around your needs. We always work with our customers to come up with a delivery schedule that works best for you.

Do you deliver to residences?
Yes, we do! Residential delivery rates start at $250. For an exact quote, including delivery and sales tax, please add your items to your rental wish list and follow the prompts to Request a Quote.

Can I pick up the items I wish to rent?
Some of our items are available for pick up. Please call for details or click here to fill out our request form with the items you would like to pick up and we will let you know.

Is RC Legends insured?
Yes. RC Legends carries a $500k general liability policy, full worker’s compensation insurance, and truck vehicle insurance. All of this protects your company.

What if I would like decor or props for a themed event?
Decor can set the mood of your event. For custom RC themes like Heavy Construction or Extreme Crawlers, we provide built-in props like static dump trucks, glowing pellets, and illuminated terrain. If you need more, we can recommend partners for additional decor to match your vibe!

In addition to the rental price, what other fees are there to rent items?
We charge for delivery and sales tax. RC Legends can provide a complete quote for you so you know exactly what your price is.